Privacy Policy at Wazbee Casino

This policy explains what personal data we collect when you play at Wazbee Casino, how we use it, who we share it with and the choices you can make about it. It applies to every visitor and registered player on our website, whether you browse, hold an account or transact with us. Last updated 2026.

What Data We Collect

We collect only the data we need to run your account, meet our licensing obligations and keep our platform safe. That breaks down into six categories.

• Identity data: your full name, date of birth, email address, phone number and residential address.
• Verification documents: government-issued ID, proof of address and payment method confirmation collected during KYC checks before your first withdrawal.
• Transaction data: deposits, withdrawals, bonus claims, wagering history and the payment instruments linked to your account.
• Device and connection data: IP address, device type, operating system, browser and approximate location derived from your IP.
• Gameplay behaviour: games played, session times, bet sizes, win and loss records, and loyalty points earned through our VIP club.
• Marketing preferences: the channels you opt into, the communications you open and the consents you give or withdraw.

How We Use Your Data

Your data powers seven core functions. We create and manage your player account, verify your identity before processing withdrawals, execute deposits and payouts, and detect fraud, bonus abuse and multi-accounting.

• Creating and maintaining your account and processing your registration.
• Running KYC checks, which take up to 48 hours to review submitted documents.
• Processing payments across fiat and crypto methods, including Bitcoin, Ethereum and Tether.
• Preventing fraud, money laundering and underage gambling.
• Monitoring play patterns against responsible-gambling markers, including deposit limits and session reminders you set yourself.
• Sending marketing offers, bonus news and tournament invitations, only where you have consented.
• Meeting legal and regulatory obligations tied to our Curaçao licence 8048/JAZ2023-067.

Our Legal Bases for Processing

Every processing activity rests on one of four legal bases. Where the basis is consent, you can withdraw it at any time without affecting the lawfulness of earlier processing.

• Contract: we process identity, account and transaction data because they are necessary to set up and run the playing agreement between you and us.
• Legal obligation: KYC documentation, AML monitoring and transaction record-keeping happen because gambling regulation requires them, not because we choose to.
• Legitimate interest: fraud detection, security logging and aggregated service improvement rely on our legitimate interest in operating a safe, functional casino.
• Consent: marketing emails, SMS and personalised bonus offers run only on your explicit opt-in, recorded with a timestamp and revocable in one click.

How Long We Keep It

Retention periods follow the strictest applicable rule, which means gaming regulation usually outranks general convenience. We hold transaction and AML records for at least 5 years after account closure, and identity verification documents for 5 years after your last withdrawal. Data held purely for marketing lasts only until you withdraw consent. Anything with no remaining legal or business purpose is deleted or irreversibly anonymised within 90 days of the retention period expiring.

Who We Share Data With

We never sell your personal data. Sharing happens with a closed set of processor categories, each bound by contract to use your data only on our documented instructions and to protect it to a standard at least equal to ours.

• Payment processors handling deposits and withdrawals across cards, e-wallets and crypto rails.
• KYC and AML verification providers that check your ID documents and screen against sanctions lists.
• The Curaçao licensing authority and other regulators or law-enforcement bodies where legally required.
• Analytics and hosting providers that run our platform, in aggregate or pseudonymised form wherever possible.
• Game and platform suppliers receiving only the technical identifiers needed to load a session, never your full profile.
• Professional advisers such as auditors and lawyers, strictly for the purpose of their engagement.

Your Rights at Wazbee

You control your data, and exercising these rights costs nothing. Email [email protected] or message our 24/7 live chat team and we will verify your request and respond within 30 days, extending only for complex cases where we tell you first.

• Access: get a copy of the personal data we hold about you.
• Rectification: correct data that is inaccurate or incomplete, including outdated address details.
• Erasure: request deletion where no legal retention duty applies.
• Portability: receive your account and transaction history in a structured, machine-readable format.
• Objection: object to processing based on legitimate interest, including profiling for fraud checks where legally possible.
• Withdraw consent: opt out of marketing at any time, effective immediately for future sends.
• Complain: escalate to the relevant data protection authority if you believe we mishandled your data. Australian players can also contact the OAIC, and Gambling Help Online (1800 858 858) can assist with gambling-related privacy concerns tied to account controls.

Cookies and Tracking

We use strictly necessary cookies to keep you logged in, secure your session and remember your currency preference, plus optional analytics and marketing cookies that load only after your consent banner choice. You can change or withdraw that choice at any time from the cookie settings link in our site footer. For the full inventory of cookies, their purposes and their lifespans, read our dedicated Cookie Policy page.

How We Protect Your Data

All traffic between your device and our servers runs over TLS encryption, and stored sensitive fields such as ID documents sit encrypted at rest. Access follows a strict need-to-know model: staff see only the data slice their role requires, every access is logged, and payment card details are handled exclusively by certified PCI DSS processors rather than stored by us. Crypto withdrawals to whitelisted wallet addresses add a further lock against unauthorised payouts.

If a personal data breach occurs that risks your rights, we notify the applicable regulator without undue delay and inform affected players directly where the law requires it, together with clear steps on what to do next. Report suspected breaches or phishing targeting your account to [email protected] and we will investigate immediately.

Frequently Asked Questions

Can I play at Wazbee Casino without giving my ID?

You can register and deposit with basic identity data, but we must verify your government ID, proof of address and payment method before your first withdrawal. This is a licensing requirement under Curaçao licence 8048/JAZ2023-067, not an optional check.

How do I stop marketing emails?

Use the unsubscribe link in any message or switch off marketing in your account settings. Withdrawal of consent takes effect immediately for future sends, and we stop processing your marketing data altogether once no other legal basis applies.

Does Wazbee Casino sell my data to advertisers?

No. We share data only with payment processors, KYC and AML providers, regulators where legally required, and platform and analytics suppliers acting on our instructions. None of them may use it for their own advertising.

How long do you keep my transaction history?

Anti-money-laundering rules require us to keep transaction and wagering records for at least 5 years after account closure. KYC documents are held for 5 years after your last withdrawal, then deleted.